Job Description

CARE COORDINATOR, MIT Health, provides operational support for the activities and management of provider referral services for both mental health providers and community resources; identifies, coordinates and facilitates continuity of care including referrals to mental health treatment resources and other community resources, internal and external, that will assist the patient in complying with treatment plans; manages and aligns activities, programs, and communications resulting in the proactive building and maintaining relationships within the Greater Boston Area mental health community; prepares and presents a daily report to Behavioral Health team clinicians, including prioritizing acuity when interfacing with patients either during initial triage interaction, during ongoing interactions, or other situations; reports to the Behavioral Health clinical team members promptly to ensure patient receives prompt and appropriate; works with the Behavioral Health clinical providers to determine the needs of the patients; and encourages patient compliance, including needs-based assessment.

REQUIRED: Bachelor’s degree in social work, counseling, psychology, human services, or a related field; a minimum of five years of experience in a human service field or administrative coordination of clinical services; experience and ability to work as part of a cohesive interdisciplinary team; experience working with internal and external resources for patients and providers; proven ability to maintain confidentiality and use good judgment when dealing with patients; solid competency working with hospital computer systems, case management systems, Microsoft Word, PowerPoint, Smartsheet and Excel; ability to work well with physicians and ambulatory staff in a practice or health center setting; and demonstrated ability to present and speak in front of groups. Job #24541-8

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