Senior Program Support Assistant
Job Description
Operating Title
Senior Program Support AssistantLong Classification Title
Senior Program Support AssistantCampus Location
PlymouthDepartment
PSU AdvancementSummary of Position
The Senior Program Support Assistant works in a fast-paced office environment, demonstrates a high degree of professionalism, discretion, confidentiality, and independent judgment in all interactions, and in working closely and collaboratively with all members of the University Advancement staff while simultaneously conveying a strong responsiveness across campus and to external constituencies.
Acceptable minimum level of education
HS or equivalentAcceptable minimum years of experience
5-7 yearsPosting Number
PS4928FY25Other minimum qualifications
• Advanced computer skills, including complex word processing, e-mail, spreadsheets, database management, use of search engines, keyboarding skills, and other software applications as required by hiring department/unit.
• Effective written and oral communication skills.
• Supervisory skills.
• Experience in public relations, office supervision, grant-funded programs, marketing, telecommunications or publications as specified by department.
• Organizational skills.
• Ability to establish and maintain effective working relationships with faculty, staff, students and the general public.
Additional Preferred Qualifications
• Ability to multi-task and appropriately prioritize daily workload in consultation with supervisor.
• Unquestionable integrity and professional discretion.
• Ability to keep highly confidential information confidential.
• Knowledge of standard business formatting and a commitment to professional, error-free presentation in all communications.
• Collaborative work style and successful experience working as a member of a team.
• Professional manner and appearance to appropriately represent PSU to high-level alumni, donors and prospective donors, volunteers, and University leadership.
• Strong analytical skills.
• Bachelor’s degree.
• Past experience with Raiser’s Edge software and salesforce CRM.
• Supervisory experience.
• Experience in proofreading.
Salary Information
Quicklink for Posting
https://jobs.usnh.edu/postings/63671Percent Time Information (FTE)
1.0Grade
12EEO Statement
The University System of New Hampshire is an Equal Opportunity/Equal Access/Affirmative Action employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.
Institution Information
Posting Date
10/25/2024Open Until Filled
YesPosting Open to Internal Candidates Only?
NoInterested Internal Candidates Exist?
NoJob Category
Hourly Staff (Non-Exempt)Appointment Type
RegularDrivers License and Physical Requirements. Please check all items that apply.
None applicableDuty/Responsibility
•Manage office contracts for software platforms and memberships, including tracking renewals and deadlines, and negotiating rates when possible. Support members of the University Advancement team and their prospects with complex travel and meeting arrangements as well as calendar, mailings, and event coordination, including preparing materials and presentations for quarterly President’s Council meeting.
•Provide financial reports to directors, disseminating budget information to team members, processing contracts, invoices, payments, deposits and transfers, and assisting with budget development and monitoring.
•Assist with PSU’s gift acknowledgement and donor stewardship program, including composing and preparing all gift acknowledgements and reporting from the Director of Development, generating monthly pledge reminders, and increasing gift acknowledgement tracking across units outside University Advancement, for example: Athletics, the Silver Center, the Museum of the White Mountains, etc.
•Coordinate large projects on behalf of office leadership, for example: scheduling meetings and driving correspondence with partners across multiple campus units to develop, purchase, and display campaign materials. Communicating, clarifying, and developing policies and procedures having to do with routine tasks, ensuring instructions, deadlines, and responsible parties are outlined with comprehensive documentation.
•Maintain and executing the communications plan for 20+ major donor cultivation events each year, involving the development, design and writing of emails, invitations, and other promotional materials, infrequent coordination with colleagues in Communications and Marketing.
*Hire, train, evaluate, and supervise staff/student workers
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