Administrative Support Associate
Job Description
Posting Number
PG194309SPInternal Recruitment
NoWorking Title
Administrative Support AssociateAnticipated Hiring Range
$36,000-$40,000Work Schedule
Monday - Friday, 8:00 am - 5:00 pm. with some evenings and weekends as necessary.Job Location
Raleigh, NCDepartment
TRIO Pre-CollegeAbout the Department
The Division of Academic & Student Affairs (DASA) is where students discover connections and community. It is where students live, where they gather, where they improve themselves, each other, and their university. DASA is where students seek guidance and support, both in and outside of the classroom. The division serves all students at NC State through three integrated components: academic affairs, student affairs, and University College.
NC State wants employees to achieve their highest potential at work, learn more about our employee value proposition here (You Belong Here). The Division of Academic and Student Affairs is the place to work for values-driven faculty and staff who are passionate about promoting the success of the whole student.
Unit Description:
TRIO Programs were established to support the nation’s commitment to provide educational opportunity for all Americans to enter college, graduate, and move on to participate more fully in realizing “America’s Economic and Social Dream.” These Programs are funded under Title IV of the Higher Education Act of 1965 and are referred to as TRIO Programs because initially there were just three programs Upward Bound, Talent Search, and Student Support Services. The number has now expanded to include Educational Opportunity Centers, Ronald E, McNair Post Baccalaureate Achievement Program, Upward Bound Math & Science and Veterans Upward Bound.
Essential Job Duties
The Administrative Support Associate provides administrative and office support for the operation of the TRIO Collegiate Programs (Student Support Services, Student Support Services STEM, Ronald E. McNair Scholars Programs) and Pack Support Programs (1887 Scholars, First in the Pack, and Pack Promise). The Administrative Support Associate will manage the office workflow of six full-time professional staff and a Director. The Administrative Support Associate provides support for the office, including welcoming visitors, corresponding with student participants, maintaining records, invoicing payments, hiring temporary workers, and database entry. The position serves as office manager and student support for undergraduate students, faculty mentors and peer tutors.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Greets individuals calling in person or by telephone; refers caller to proper person or gives out information as appropriate; provides routine assistance and information to students and potential participants;
- Monitors participant involvement and maintain appropriate documentation of TRIO participant records in electronic student databases and student files; gathers data from files and from computer-maintained programs and prepares periodic reports;
- Coordinate special events, including graduate school tours, cultural enrichment activities and experiential learning opportunities;
- Process vouchers, bi-weekly pay, and travel via portal;
- Reconcile expenditures and P-Card transactions monthly for seven staff members;
- Assist in the coordination of all program recruitment activities which include printing materials, ordering recruitment materials, uploading intake interviews and participant needs assessments into program database;
- Assist with the promotion, collaboration, public relations of the TRIO Collegiate and Pack Support Programs with university officials and community agencies;
- Assist the Tutor Coordinator with collecting weekly tutor reports and logs usage using KABA time for resource staff;
- Assists Senior Director with the Annual Performance Report (APR) for three grant-funded projects;
- Maintains departmental calendar of deadlines, activities, and meetings; may make hotel and travel arrangements for Senior Director and others for professional meetings and research symposiums;
- Assist the Senior Director with course implementation and management, including inputting program requirements, updating syllabi, contracts and, electronic materials and files and ordering books and class materials, office supplies for research presentations (MCNAIR);
- Gathering, collecting, and updating student and alumni data (10-year tracking model)
Minimum Experience/Education
High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Other Required Qualifications
- Previous office assistant/secretarial experience
- Strong organizational skills, both verbal and written.
- Highly motivated. Must be a self-starter and willing to take initiative to perform responsibilities independently.
- Able to learn, interpret, follow, and act upon the federal and state guidelines governing the Program.
- Experience in Access and/or database management software.
- Experience with the MS Office Suite such as Microsoft Word, Excel, Access, Power Point, and Publisher.
- Flexibility to work some evenings and weekends.
Preferred Qualifications
- Experience with Gmail, PeopleSoft, and bookkeeping is preferred.
Required License or Certification
N/A
Valid NC Driver's License required
NoCommercial Driver's License Required?
NoJob Open Date
10/25/2024Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
10/31/2024Notice to Applicants
Please note that the work history on your resume, must also be included in your application.
Special Instructions
Please note, you will be required to attach a cover letter, resume and a separate document containing contact information for three references to apply.
Position Number
00102101Position Type
SHRAPosition Classification Band Title
Administrative Support AssociatePosition Classification Band Level
JourneyPosition Classification Salary Range
$ 33,540 - $ 54,455Salary Grade Equivalency
GN04Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.00Appointment
12 Month RecurringMandatory Designation - Adverse Weather
Non Mandatory - Adverse WeatherMandatory Designation - Emergency Events
Non Mandatory - Emergency EventTime Limited Position
NoDepartment Id
240405 - TRIO Pre-CollegeAA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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