DESCRIPTION

Starting salary for this position is: $56,197 (Annually)

The salary range represents the earning potential for this position, through training, evaluations and years spent working in this position with CCS.

Community Colleges of Spokane (CCS) District Equity Statement

CCS believes that access to high-quality education in a safe and inclusive environment is the right of all individuals and imperative for the continued advancement of a strong democracy and workforce. We also believe higher education institutions have an obligation to work toward and demonstrate progress in ensuring equity amongst their students, faculty, and staff. Equity is grounded in the principle of fairness. In higher education, equity refers to ensuring that each student receives what they need to be successful through the intentional design of the college experience.

Spokane Community College (SCC) is a beautiful campus set along the Spokane River and near the urban city center of Spokane. Spokane is a mid-sized city in the inland Pacific Northwest with a high quality of life and quick access to the outdoors. In addition to the 148-acre main campus in Spokane, SCC serves over 10,000 square miles in eastern Washington including educational centers in Colville, Newport, Inchelium, and Republic. More information about relocating to/living in Spokane is available here: http://ccs.spokane.edu/Working-for-Us/Relocation-and-Living-in-Spokane.

SCC is one of two accredited community colleges that comprise the Community Colleges of Spokane. Serving about 22,000 students, SCC is an educational leader and responsive partner with the community and region to provide access to relevant programs of the highest quality. Offering state-of-the-art career technical programs (approximately 50% of total enrollment) as well as liberal arts/transfer programs (about 25%) and basic education for adults (about 25%), SCC’s comprehensive opportunities transform lives and enrich our communities. As a college we are collectively committed to the work that embraces diversity, promotes equity, and fosters inclusion and global awareness at every level of our college.

Please be aware that this recruitment closes at 4:00 p.m. PST. The application process will not be available after this time. To ensure consideration make sure your application is completed and submitted as soon as possible. Applications will only be accepted prior to 4:00 p.m. on the closing date.

The Community Colleges of Spokane is seeking a highly motivated and qualified individual for the position of Community Outreach Manager in the SCC Multicultural Services Division.

JOB SUMMARY

Under the general direction of the Student Recruitment Manager, the Community Recruitment Manager serves as part of the Spokane Community College (SCC) recruitment and outreach team with a special focus on building relationships with historically marginalized communities. This position assists with providing the first steps for potential students and community members in pursuing their educational endeavors.

This position will manage the development and implementation of targeted student recruitment and outreach designed to meet the enrollment goals in targeted geographic areas and specific student populations. A flexible working schedule is required as the position will require evening and weekend work.

CHARACTERISTIC DUTIES AND RESPONSIBILITIES

• Provide direct outreach support to first-generation students, students of color and low-income students creating relationships, systems and programs designed to help diverse groups of students envision college opportunities, identify career pathways, secure funding and apply to college. *
• Work directly with identified high schools and community organizations supporting the target populations. *
• Provide one-on-one enrollment steps appointments with prospective students, as needed, to support them through the process of becoming a student at SCC. *
• Coordinate recruiting events with College Bound Scholars, AVID Programs, College Success Foundation (CSF) and Gear Up visits in collaboration with regional schools and community-based organizations. *
• Work in collaboration with the staff in the Center for Inclusion and Diversity to meaningfully connect to prospective students from historically underrepresented communities to students participating in SCC equity programs. *
• Plan, develop, organize, implement and facilitate information sessions and presentations for high schools, the general public and targeted community members. *
• Schedule and conduct regular high school visits, and attend recruitment fairs at a variety of venues, including high schools and community service agencies. *
• Communicate both orally and in written form with prospects and their advocates about SCC’s admission requirements, program offerings, basic financial aid requirements and regulations, and scholarship opportunities. *
• Maintain up-to-date knowledge of SCC campus programs and opportunities of interest to prospective students and the community. *
• Lead efforts in maintaining contact with community-based organizations and schools and support efforts in Student Services and the Center for Inclusion and Diversity. *
• Proactively organize, implement and track recruitment activities and events at various schools and organizations and keep detailed data on events attended. *
• Utilize the customer relationship management (CRM) system to track prospect contacts, communicate with targeted groups of students, coordinate event registrations, and analyze data on prospective student interactions/conversions. *
• Provide reports pertaining to outreach & recruitment activities. *
• Provide information via large & small group presentations, including coordination of Admission Information Sessions, Campus Tours and Next Steps Information sessions. *
• Manage program projects, coordinate events and complete outreach activities and data entry, as needed. *
• Provide transition workshops to assist students when transitioning from ABE/GED/ ESL courses to credit-bearing college courses. *
  • Host presentations on financial literacy and processes, and options for paying for college.
  • Professionally represent SCC to its constituents.
  • Participate in appropriate on- and off-campus committees and task forces related to outreach and recruiting activities.
  • Provide idea generation, development and publication of relevant outreach materials; track, maintain and distribute outreach materials and assist in the marketing and promotion of SCC and its programs.
  • Initiate, implement and complete projects independently and as part of a team.
• Model professional decorum and mutual respect in all personal interactions. *
• Comply with district policies, procedures and directives, state and federal regulations, orders and statutes and collective bargaining agreements. *
• Support and advance the CCS strategic plan, and perform other duties as assigned. *

• Indicates this is an essential duty.

COMPETENCIES & OTHER REQUIREMENTS

COMPETENCIES

• Manages Complexity
• Decision Quality
• Action Oriented
• Plans & Aligns
• Ensures Accountability
• Drives Results
• Collaborates
• Instills Trust
• Demonstrates Self-Awareness
• Self-Development
• Nimble Learning
• Situational Adaptability

Learn more about our competencies.

MINIMUM QUALIFICATIONS

• Bachelor’s degree. Or an equivalent mix of education and experience that demonstrates the candidate meets all competency requirements for this position.
• One or more years of outreach or related experience.
• Effective interpersonal skills with an ability to establish strong relationships and partnerships.
• Decisiveness, flexibility and the ability to work in a fast-paced environment of growth and change.
• Strong organizational skills, ability to work independently, prioritize multiple tasks and manage competing priorities and demands.
• Excellent communication skills and the ability to present in front of groups, work well with others and function as a team member.
• Advanced knowledge of computers and software applications, specifically MS Office suite: Word, Outlook, Excel, PowerPoint, etc.
• Commitment to a working environment that values a diverse academic environment, inclusive of students, faculty, and staff of diverse cultural, socioeconomic, and educational backgrounds.

DESIRED QUALIFICATIONS

• Master’s degree.
• Two or more years of outreach or recruitment experience.
• Fluency in more than one language (i.e., Spanish, Russian, Japanese, etc.).
• Experience using a Customer Relationship Management (CRM) system.
• Experience building partnerships with outside organizations and/or educational institutions.

CONDITIONS/TERMS OF EMPLOYMENT

TOTAL COMPENSATION WITH BENEFITS: $76,807 - $85,393.

Total compensation is an estimate based upon adding the following amounts together:

• Base compensation of $56,197 - $63,528 , plus
• Current employer-paid health and related benefit contribution rates, plus
• Median retirement fund contributions.

The actual total will vary depending upon each employee's enrollment choices.

Person hired must be able to provide acceptable documentation of U.S. Citizenship or lawful authorization to work in the United States. This is an absolute condition of employment. An offer of employment will not carry with it any responsibility or obligation on the part of the District to sponsor an H1-B visa. In addition, the Community Colleges of Spokane maintains a drug-free work environment and prohibits all smoking in the college buildings and state-owned vehicles. Must be able to successfully work in and promote a multicultural work and education environment.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. Once an applicant is chosen for an interview, they are required to complete and submit a declaration regarding sexual misconduct and investigation per state law.

PHYSICAL REQUIREMENTS

• Work requires long periods of standing and walking.
• Work is equally performed in an office environment with frequent interruptions and outdoors in uncontrolled elements.
• Work is both sedentary and active.
• Work directly with students/clients.
• Move up to 25 lbs. frequently and up to 50 lbs. occasionally.

CONDITIONS OF EMPLOYMENT

• Contract 12-month position.
• This position is overtime eligible.
• Requires local or regional travel.
• Criminal background check is required.
• May be required to work an alternate shift, including nights and weekends.

REQUIRED APPLICATION MATERIALS

To qualify for consideration, applicants must meet required competencies and submit a complete application packet, which includes the following:

• CCS online application. *
• Cover letter addressing your qualifications relevant to the responsibilities of this position. *
• Resume. *
• References – the names, addresses, and phone numbers of three professional references. *
• College transcript(s) if applicable - unofficial/copies of transcripts are acceptable for initial application, official copies must be submitted upon acceptance of job offer.

NOTE: All of the above are required to ensure your consideration for this position. The item(s) marked with an asterisk are required attachments to your application prior to submission.

If you require an accommodation during the application or interview process, please contact HR at CCS.recruiter@ccs.spokane.edu

Community Colleges of Spokane does not discriminate in its programs, activities and employment on the basis of race, creed, color, religion, national or ethnic origin, age, sex, marital status, pregnancy, pregnancy related conditions, parental status or families with children, status as a mother breastfeeding her child, AIDS/HIV or hepatitis C, honorably discharged veteran status, sexual orientation, gender identity or expression, disability, use of trained guide dog or service animal by a person with disability, genetic information or any other legally protected category.

Direct all inquiries or grievances regarding access and Title IX or ADA to:

Amy McCoy | Chief Compliance Officer
Title IX and ADA Coordinator
Community Colleges of Spokane
2917 W. Whistalks Way, MS 3027
Spokane, WA. 99224-5288
ccs.titleix@ccs.spokane.edu
509-279-6012

Direct all inquiries regarding equal opportunity compliance and/or grievances to:

Greg Stevens | Chief Strategy and Administration Officer
Community Colleges of Spokane
P.O. Box 6000, MS1004
Spokane, WA. 99217-6000
509-434-5040

Native Land Acknowledgement

We are honored to acknowledge that the Community Colleges of Spokane, and our main campuses for Spokane Falls and Spokane Community College, are located on the traditional and sacred homelands of the Spokane Tribe. We also provide services in a region that includes the traditional and sacred homelands of the Coeur d’Alene Tribe, Confederated Tribes of the Colville Reservation, Kalispel Tribe and Nez Perce Tribe.

We pay our respect to tribal elders both past and present as well as to all Indigenous people today. This land holds their cultural DNA, and we are honored and grateful to be here on their traditional lands. We give thanks to the legacy of the original people and their descendants and pledge to honor their stewardship and values.