Customer Programs Specialist I (Hybrid Schedule)

Job Description

SDG&E is not just an energy company, we are the architects of a brighter, cleaner future. Our employees power everyday life for 3.7 million people - bringing the energy to support their passions, ambitions, and the heartbeat of our community.

We call Southern California our home. It's where we chase our dreams and raise our families. That's why the people who live here deserve an energy company unlike any other, and that's why every day, SDG&E employees strive to be at the forefront of innovations to reduce emissions, modernize the electric grid, and enable our customers to make the transition to clean technologies. We're redefining sustainability, advancing zero-emissions solutions, and driving the electric vehicle revolution.

It takes the best to build the best - join us!

Primary Purpose:

Responsible for the administration, promotion and coordination of various customer programs that target residential or commercial/industrial customers in the SEU service area as it relates to overall program success. Customer Programs may be administered directly by SEU or through a contractor. May assist in budget development and is responsible for reporting and monitoring program performance.

Duties and Responsibilities:

  • Responsible for reporting, analysis, and program documentation for the various customer programs that target residential or commercial/industrial customers. May assist in budget development and is responsible for reporting and monitoring program budgets.
  • Under supervision, responsible for the administration, promotion and coordination of program components of smaller programs .Assists in reviews and monitors contract performance and management, adherence to regulatory program rules and business controls.
  • Regularly collaborates and coordinates with energy efficiency contractors, key stakeholders, and other utility counterparts.
  • Monitors aspects of customer communications, marketing and outreach activities associated with program promotion and customer participation.
  • Collaborates with IT staff and internal department to help identify user requirements.
  • Provides support in areas of budget and cost tracking, cost variance analysis, tracking procurement of goods and services, validation and reconciliation of invoices and payments.
  • Applies expertise to address business needs/problems.
  • Performs other duties as assigned (no more than 5% of duties).

Hybrid Schedule:

  • Although the schedule may vary, typically this will allow the employee to work onsite three days per week and remotely on the remaining workdays.
  • Must reside in Southern California or be willing to relocate upon hire.

Required Qualifications:

  • Bachelor's Degree Business, economics, marketing, engineering or other related field or equivalent experience.
  • 2-3 years relevant experience.
  • Project management skills; interpersonal skills.
  • Knowledge of energy efficiency and demand response programs.
  • Ability to work in a variety of situations and with a variety of customers and internal.

Preferred Qualifications:

  • Recent competitive sales/marketing experience.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.


HYBRID: Work a combination of onsite and remote days each week, typically 3 days per week onsite.
Customer Service
Full-time
Oct 8, 2024
$68,000.00
$85,000.00
$102,000.00

Note: SDG&E strives to ensure that employees are paid equitably and competitively. Starting salaries may vary based on factors such as relevant experience, qualifications, and education.

SDG&E offers a competitive total rewards package that goes beyond base salary. This position is eligible for an annual performance-based incentive (bonus) as well as other merit-based recognition. Company benefits include health and welfare (medical, dental, vision), employer contributions to retirement benefits, life insurance, paid time off, as well as other company offerings such as tuition reimbursement, paid parental leave, and employee assistance programs.


SDG&E is an Affirmative Action and Equal Employment Opportunity employer and considers all applicants for employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.

 

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