Job Description

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Background Checks

Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify someone from employment. Prior to any adverse decision, finalists have an opportunity to provide information to the University regarding the background check.

The University reserves the right to rescind offers of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.

Offers are contingent on providing proof of employment eligibility in the United States no more than 3 days after the initial start date. If this proof is not provided within this timeframe, the offer may be rescinded or employment terminated.

Position Summary/Purpose of Position:

• Respond independently to complex, time sensitive questions about accommodated note taking requests from students and instructors
• Responsible for troubleshooting and resolving technical issues with both peer note taking and technology based note taking to prevent delays in accommodation delivery.
• Maintain and compile data related to all accommodated note taking services.
• Review peer note taker applications and ensure appropriate sample notes are provided.
• Educate selected peer note takers on required employment paperwork and human resource requirements.
• Manage student facing and internal facing database management system that coordinates peer note taker requests and applicants/hires.
• Consult with faculty members and ADS Disability Specialists on note taking concerns and solutions.
• Utilize critical thinking skills to brainstorm individualized alternative note taking solutions when the selected option is not work or available.

• Coordinate all alternative text (Alt Text) services, including managing the process of receiving Alt Text referrals.
• Communicate effectively with ADS students who require Alt Text accommodations.
• Locate sources for requested textbooks and relevant materials needed for Alt Text services.
• Supervise student employees assisting with text conversions

• Provide orientation and training to referred students on the use of assistive technology, ensuring they are equipped with the necessary knowledge and skills.
• Independently troubleshoot issues with assistive technology and provide individualized solutions to users.
• Compile and track data related to assigned assistive technology licenses, usage and user feedback.

• Provide critical high level support to accommodated testing operations during increased volume periods around midterms and finals.
• Coordinate with Testing Manager and Coordinator to identify sensitive areas that require additional support and attention to fulfill the mission of the Accommodated Testing Office.

Benefits Summary

Exempt Benefits Summary

Minimum Qualifications:

• Bachelor’s Degree.

• Relevant, extensive, professional work experience will be considered in lieu of the stated minimum degree requirement.

Preferences:

• Three (3) years of professional experience in a high volume, time sensitive, detail oriented environment that includes confidential information and the management of relationships with stakeholders.

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Job Risks

Physical Demands

Posting Date:

Open Until Filled

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