Human Resources Generalist- Employee Relations
Job Description
Full job description
ACH Child and Family Services is dedicated to protecting children and preserving families. We're seeking a skilled HR Generalist to join our Human Resources team and help support our mission-driven organization. The HR Generalist - Employee Relations plays a vital role in supporting our organization's most valuable asset - our people. This position partners with the HR Director to deliver comprehensive employee relations support, implement performance management initiatives, and maintain essential HR operations that contribute to a positive workplace culture.
Qualifications
Required
- High school diploma
- 2+ years of employee relations experience
- 2-5 years of general Human Resources experience
- Strong attention to detail and ability to manage multiple priorities
- Excellent written and verbal communication skills
- Proven track record of delivering exceptional customer service
- Demonstrated ability to maintain strict confidentiality
- Cultural competency and sensitivity to diverse populations
Preferred
- PHR or SHRM-CP certification
- Experience with HRIS systems (Paylocity)
- Background in performance management
- Experience in nonprofit or social services sector
Essential Responsibilities
Employee Relations & Culture
- Lead employee engagement initiatives including the employee recognition programs
- Conduct and analyze stay interviews to improve employee retention
- Support the agency leadership with employee relations matters including performance improvement plans and conflict resolution. The HR Generalist will be the main point of contact for employee relations issues.
- Compile and report out on HR data
- Develop and coordinate agency-wide presentations and training materials
HR Operations
- Manage and maintain compliant employee files according to federal regulations
- Support performance management processes and documentation
- Assist with audits, monitoring, and accreditation processes
- Partner with Talent Acquisition to develop and implement employee life-cycle strategies.
- Provide support for HR department initiatives
Work Environment
- Professional office environment with hybrid work options
- Ability to work remotely 1-2 days per week after successful training period
- Physical requirements include:
- Extended periods of computer work
- Handling office supplies and files (up to 25 pounds)
- Regular phone and video communication
Education: High School diploma is required. PHR, or SHRM-CP, preferred.
Experience: Two-years experience working with employee relations, and two to five years in general Human Resources, is required. Experience with performance management preferred. Experience with HRIS preferred.
Functional: Must be able to handle multiple task, detail-oriented, able to work independently. Must demonstrate excellent customer services skills. Strong oral and written communication skills.
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