Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 90 sites, over 227,000 patients, and over 1.1 million healthcare visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff

Job Profile Summary

The Security Operations Center (SOC) Analyst monitors and analyzes the cybersecurity information of technology infrastructure for the organization. This infrastructure is comprised of Windows and Linux servers, MS SQL, IIS, Apache, Azure SaaS/PaaS, Microsoft 365, Exchange Online, VMware virtualization, EntraID, Active Directory, layer-2 and layer-3 networking equipment, wireless access points, and IoT medical devices. This position will monitor, analyze, investigate, and threat hunt cybersecurity events for all systems and networks and assist in triaging, escalating, investigating, and conducting root cause analysis of cybersecurity incidents within the environment.

The SOC Analyst performs tasks at the direction of Manager, IT Operations & Infrastructure and the SOC Engineers related to our IT Security policies and Incident Response to maintain strict security postures and compliance with HIPAA, PCI-DSS, and CCPA regulations.

General Job Description

Job Roles

• Triage, investigate, and remediate cybersecurity incidents.
• Conduct proactive threat hunting using a SIEM, EDR and other relevant tools.
• Assist in networking and infrastructure hardening activities.
• Assist in vulnerability management and patching remediation activities including.
• Assist in asset discovery and validation of asset visibility for vulnerability scanning processes.
• Assist in analyzing infrastructure and penetration testing scan results.
• Coordinate and administer cybersecurity user awareness training campaigns.
• Act as an escalation point for IT Technical Support staff for any cybersecurity related incidents.
• Perform other duties as assigned.

Experience/Specialized skills (including Language)

• At least 2 years of experience in Cybersecurity with an emphasis on data and security event correlation, and incident response.
• Or equivalent combination of education and experience that provides the skills, knowledge and ability to perform the essential job duties, and which meets any required state or federal certification requirements.
• CSSP, CompTIA Security+, CompTIA CySA+, CompTIA Network+, ISACA CCOA, MS Azure Fundamentals.
• Intermediate level knowledge and training in cybersecurity event correlation, incident response, threat hunting.
• Must be detail-oriented and committed to providing work of consistently high quality.
• Must be self-sufficient, innovative, and able to work under minimal direct supervision.
• Some training and experience in server and network hardware and software, including MS Solutions and VMware and Azure virtualization.
• Intermediate level troubleshooting and diagnostic skills.
• Working knowledge of and demonstrated competency in applying current concepts of network, system, application, and cloud security.
• Working knowledge of and demonstrated competency in applying current concepts of vulnerability and risk management; CIS hardening, patch management, GPO.
• Working knowledge of and demonstrated competency in applying current concepts of identity and access management; Just in Time Access, Just Enough Access, identity Provider/SSO, conditional access, MFA.

Education/Certifications/Licenses/Registrations

• Associate's degree in Cybersecurity, or equivalent experience.
• Ability and means to travel as needed in a timely manner within San Diego County, to locations that may have limited access to public transportation; proof of liability and property damage insurance on vehicle used is required. DRIVER REQUIREMENTS: Licensed for a minimum of 3 years; No more than 2 violations and/or accidents within 3 years; No vehicle related suspensions/reinstatements; No DUI, reckless or felony Driving with 7 years.

Physical Requirements/Working Environment

Bending (neck): OCCASIONALLY (1 - 3 HRS)

Bending (waist): OCCASIONALLY (1 - 3 HRS)

Carrying 0 - 10 lbs: OCCASIONALLY (1 - 3 HRS)

Carrying 11 - 25 lbs: RARELY (0-1 HRS)

Carrying 25 - 50 lbs: RARELY (0-1 HRS)

Carrying 51 - 75 lbs: NEVER

Carrying 75 lbs: NEVER

Climbing (ladder): NEVER

Climbing (stairs): OCCASIONALLY (1 - 3 HRS)

DRIVING: OCCASSIONALLY DRIVING (3-4 DAYS/WEEK)

Exposure to blood borne pathogens and biohazards: NO

Exposure to dust, gas, fumes, or chemicals: Office equipment

Fine manipulation: FREQUENTLY (3 - 6 HRS)

Kneeling: FREQUENTLY (3 - 6 HRS)

Lifting 0 - 10 lbs: OCCASIONALLY (1 - 3 HRS)

Lifting 11 - 25 lbs: RARELY (0-1 HRS)

Lifting 25 - 50 lbs: RARELY (0-1 HRS)

Lifting 51 - 75 lbs: NEVER

Lifting over 75 lbs: NEVER

Power Grasping: OCCASIONALLY (1 - 3 HRS)

Pulling 0 - 10 lbs: OCCASIONALLY (1 - 3 HRS)

Pulling 11 - 25 lbs: RARELY (0-1 HRS)

Pulling 25 - 50 lbs: RARELY (0-1 HRS)

Pulling 51 - 75 lbs: NEVER

Pulling over 75 lbs: NEVER

Pushing 0 - 10 lbs: OCCASIONALLY (1 - 3 HRS)

Pushing 11 - 25 lbs: RARELY (0-1 HRS)

Pushing 25 - 50 lbs: RARELY (0-1 HRS)

Pushing 51 - 75 lbs: NEVER

Pushing over 75 lbs: NEVER

Reaching (above shoulder level): OCCASIONALLY (1 - 3 HRS)

Reaching (below shoulder level): OCCASIONALLY (1 - 3 HRS)

Repetitive use of hand: FREQUENTLY (3 - 6 HRS)

Simple Grasping: FREQUENTLY (3 - 6 HRS)

Sitting: FREQUENTLY (3 - 6 HRS)

Standing: FREQUENTLY (3 - 6 HRS)

Twisting: OCCASIONALLY (1 - 3 HRS)

Use of Personal Protective Equipment: NO

Walking: FREQUENTLY (3 - 6 HRS)

Working around equipment and machinery: Office equipment

Ages of Patients Served: N/A

In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits.

If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: FHCSD Wellness - Employee Hub (gobenefits.net)