Impact Lives, Impact Community

Family Health Centers of San Diego (FHCSD) is passionate about providing exceptional health care to all, especially underserved communities with limited health care options. Founded by a Latina grandmother/community advocate over 50 years ago in Barrio Logan, FHCSD has grown into one of the largest community health systems in the country. With over 90 sites, over 227,000 patients, and over 1.1 million healthcare visits last year, we provide a wide variety of health care and outreach services to a very diverse patient population. We are proud of our mission, our lasting community impact, and the cultural and individual diversity of our staff.

General Job Description

*Performs a wide variety of patient care activities and accommodative services for assigned clinic patients, as direct by the Clinic Director and/or Nursing Director, in order to facilitate the delivery of prompt, quality care.

Job Roles

*Actively participates in LEAN/HONSHA trainings and serves as a member of the Core Team. Actively participates in other clinical initiatives, such as clinical quality outcomes, to achieve goals and metrics.

*Builds positive relationships, inspires others to perform at a higher level, prepares career development plans and retains an accountable workforce.

*Coaches and counsels staff and administers appropriate disciplinary action in a timely manner.

*Communicates effectively with interdisciplinary care team and support services, including Physicians, PSRs, Medical Assistants, and others. Attends department meetings.

*Completes all required documentation accurately, in a timely manner, and thoroughly in accordance with department standards; in addition, ensures subordinate staff complete documentation per department standards. Includes documenting patient history.

*Consistently follows Policies and Procedures to ensure positive patient outcomes.

*Keeps clinic work-flow moving, focusing on productivity and efficiency, including assigning lunch times and breaks, ensuring exam room is set up, ordering supplies and vaccines to ensure correct supply is on hand, supporting provider productivity, reviewing patient problem list prior to visit with provider, and calling in refills to pharmacy.

*Keeps site in compliance with TJC, DHS, CHDP, and Medi-Cal Managed Care requirements.

*Participates in continuous improvement activities and ensures appropriate Lean tools (i.e., 5S, A3) are deployed and results are evaluated and/or measured.

*Performs other duties as assigned.

*Performs Waive Testing and Phlebotomy if appropriate training has been completed.

*Provides/ensures staff receive all new hire and annual trainings on time.

Education/Certifications/Licenses/Registrations

*3 years of experience in an ambulatory care setting or similar setting preferred.

*California State Board LVN License required.

*Current American Heart Association healthcare provider CPR (BLS), or Advanced Cardiac Life Support, Advanced Trauma Life Support, or Advance Resuscitation Training.

*Graduation from a recognized practical nursing program

*High School Graduate (or GED equivalent).

*For Urgent Care Department Only: IV Certification preferred.

*FOR THE FOLLOWING DEPARTMENTS ONLY (Sports Medicine 127, Weight Management 167, and Wound Care 197): Ability and means to travel as needed in a timely manner within San Diego County, to locations that may have limited access to public transportation; proof of liability and property damage insurance on vehicle used is required. DRIVER REQUIREMENTS: Age 21; Licensed for a minimum of 3 years; No violations and/or accidents within 3 years; No vehicle related suspensions/reinstatements; No DUI, reckless or felony Driving within 7 years..

Experience/Specialized skills (including Language)

*Ability to participate collaboratively with multi-disciplinary care team.

*Ability to work effectively with patients from diverse social, cultural and economic groups.

*Able to maintain good working relationships with employees, coworkers, and departments.

*Basic computer literacy ability to comply with department needs and expectations (i.e., electronic medical record documentation, obtaining background information and reports on patients, following up on appts, etc.).

*Bilingual (Read, Speak & Write) in English/ Spanish preferred.

*Effective training and coaching skills; ability to drive results and achieve objectives through others.

*Knowledge of child, adolescent, and adult health care issues.

*Knowledge of supervisory practices and techniques, including performance management and employee development.

*Knowledge of, and ability to perform, clinic-based nursing tasks.

Physical Requirements/Working Environment

Bending (neck): OCCASIONALLY (1 - 3 HRS)

Bending (waist): OCCASIONALLY (1 - 3 HRS)

Carrying 0 - 10 lbs: OCCASIONALLY (1 - 3 HRS)

Carrying 11 - 25 lbs: OCCASIONALLY (1 - 3 HRS)

Carrying 25 - 50 lbs: RARELY (0-1 HRS)

Carrying 51 - 75 lbs: NEVER

Carrying 75 lbs: NEVER

Climbing (ladder): NEVER

Climbing (stairs): RARELY (0-1 HRS)

Driving: To drive from one clinic or another, or in the community: NEVER. FOR THE FOLLOWING DEPARTMENTS ONLY (Sports Medicine 127, Weight Management 167, and Wound Care 197): REGULAR DRIVING (MORE THAN 3 DAYS PER WEEK)

Exposure to blood borne pathogens and biohazards: YES

Exposure risk to aerosol-transmitted diseases-YES

Exposure to dust, gas, fumes, or chemicals: Routine disinfecting chemicals; office supplies

Fine manipulation: FREQUENTLY (3 - 6 HRS)

Kneeling: FREQUENTLY (3 - 6 HRS)

Lifting 0 - 10 lbs: OCCASIONALLY (1 - 3 HRS)

Lifting 11 - 25 lbs: OCCASIONALLY (1 - 3 HRS)

Lifting 25 - 50 lbs: RARELY (0-1 HRS)

Lifting 51 - 75 lbs: NEVER

Lifting over 75 lbs: NEVER

Power Grasping: OCCASIONALLY (1 - 3 HRS)

Pulling 0 - 10 lbs: OCCASIONALLY (1 - 3 HRS)

Pulling 11 - 25 lbs: OCCASIONALLY (1 - 3 HRS)

Pulling 25 - 50 lbs: RARELY (0-1 HRS)

Pulling 51 - 75 lbs: NEVER

Pulling over 75 lbs: NEVER

Pushing 0 - 10 lbs: OCCASIONALLY (1 - 3 HRS)

Pushing 11 - 25 lb: OCCASIONALLY (1 - 3 HRS)

Pushing 25 - 50 lbs: RARELY (0-1 HRS)

Pushing 51 - 75 lbs: NEVER

Pushing over 75 lbs: NEVER

Reaching (above shoulder level): FREQUENTLY (3 - 6 HRS)

Reaching (below shoulder level): FREQUENTLY (3 - 6 HRS)

Repetitive use of hand: FREQUENTLY (3 - 6 HRS)

Simple Grasping: FREQUENTLY (3 - 6 HRS)

Sitting: FREQUENTLY (3 - 6 HRS)

Standing: FREQUENTLY (3 - 6 HRS)

Twisting: OCCASIONALLY (1 - 3 HRS)

Use of Personal Protective Equipment: : Yes

Walking: FREQUENTLY (3 - 6 HRS)

Working around equipment and machinery: Office equipment; EKG, Nebulizer, Autoclave

Ages of Patients Served: N/A

In the spirit of pay transparency, we are excited to share the base range for this position, exclusive of fringe benefits.

If you are hired at Family Health Centers of San Diego, your final base salary compensation will be determined based on factors such as geographic location, jurisdictional requirements, skills, education, and/or experience. In addition to these factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is what we reasonably expect to pay for the role. Hiring at the maximum of the range would not be typical in order to allow for future and continued salary growth. We also offer a generous compensation and benefits package (more information on our benefits offerings is available here: FHCSD Wellness - Employee Hub (gobenefits.net)