Position Summary

Essential Duties and Responsibilities

• Serves as the primary point of contact for students seeking academic guidance, addressing their questions and concerns related to college policies, degree requirements, and academic programs.
• Provides comprehensive academic advising to students, assisting them in selecting appropriate courses, understanding degree requirements, and navigating academic policies and procedures.
• Guides students in exploring and clarifying their academic and career goals, helping them identify and develop pathways to achieve those goals.
• Collaborates with students to develop personalized academic plans, incorporating their interests, strengths, and long-term objectives.
• Assists students in monitoring their progress towards degree completion, reviewing their academic records, and providing support to ensure timely graduation.
• Stays up to date on curriculum changes, program requirements, and academic policies to accurately advise students.
• Collaborates with faculty and other staff members to provide accurate and up-to-date advice concerning programs of study and pathways available within those programs.
• Maintains accurate and confidential student records, documenting advising sessions and interactions for future reference.
• Coordinates and participates in orientation programs, workshops, and academic success initiatives to support student engagement and retention.
• Collaborates with faculty and other campus departments to facilitate students' access to academic resources, support services, and co-curricular opportunities.
• Stays informed about emerging trends and best practices in academic advising, incorporating innovative approaches to enhance student success.
• Excellent oral and written communication skills
• Proficiency with Microsoft Office applications (Word, PowerPoint, Teams, etc).
• Ability to work in a client-facing position that requires timely responses and excellent customer support.
• Excellent quantitative and analytical skills, and strong attention to detail.
• Ability to communicate effectively, both orally and in writing.
• Ability to manage stress and time well
• Appropriate computer operation skills
• Ability to work well with others
• Willingness to work flexible hours
• Willingness to travel, as required
• Ability to assist with developing and monitoring budgets
• Ability to perform basic mathematical skills (percentages, fractions, etc)
• Ability to work with minimal supervision

Qualifications

Required- Bachelor’s degree from an accredited college or university is required.

Preferred- Master’s degree from an accredited college or university in counseling or a related field, along with two or more years of experience in academic advising is preferred.

Preferred- Experience using Banner, DegreeWorks, Target X or similar software systems is preferred.

Preferred- Knowledge of community colleges as an employee or student is preferred.