Dairy Education Program Associate
Job Description
Posting Number
PG194299SPInternal Recruitment
NoWorking Title
Dairy Education Program AssociateAnticipated Hiring Range
Commensurate with Experience ($45,000 - $47,000)Work Schedule
Mon-Fri, 8am-5pm; some weekend hours requiredJob Location
Raleigh, NCDepartment
Food, Bioprocess & Nutrition ScienceAbout the Department
The Dairy Education Program Associate is a member of the Dairy Enterprise System of North Carolina State University, in the Food, Bioprocessing, & Nutrition Science Department.
The Dairy Enterprise System is a commodity-based operational unit consisting of the Dairy Education Unit (part of the Lake Wheeler university farm system), the Department of Food Science Dairy Processing Plant and university retail operations that are dairy product-based. The individual units have the purposes of Teaching, Research, Extension and the production of high quality dairy products to the university, state hospitals and correctional facilities meeting mandatory nutritional requirements at system-wide cost savings. Retail business units are in operation or planned that are part of FBNS Dept., the university dining system or a joint operation.
The Dairy Enterprise System is a commodity-based operational unit consisting of the Dairy Education Unit (part of the Lake Wheeler university farm system), the Department of Food Science Dairy Processing Plant and university retail operations that are dairy product-based. The individual units have the purposes of Teaching, Research, Extension and the production of high quality dairy products to the university, state hospitals and correctional facilities meeting mandatory nutritional requirements at system-wide cost savings. Retail business units are in operation or planned that are part of FBNS Dept., the university dining system or a joint operation.
Essential Job Duties
The Dairy Education Program Associate plays a crucial role in the Dairy Enterprise System at North Carolina State University.This position is instrumental in supporting the mission of NC State and The Dairy Enterprise System by assisting the Dairy Education Coordinator in planning, executing, and evaluating effective educational programs. These programs include educational tours of the dairy farm and new initiatives to enhance understanding of dairy farming and the dairy industry. This position will be working with minors for tours and camps.
Key Responsibilities:
Key Responsibilities:
- Assist the Dairy Education Coordinator in the planning, execution, and evaluation of educational programs.
- Coordinate established programs, including dairy farm tours, camps, and scheduling activities related to agritourism and education
- Maintain business accounts and records for tours, camps, and other activities.
- Provide excellent customer service, addressing and resolving basic issues.
- Train students and temporary employees working at the museum or as tour guides
- Will be responsible for overseeing the Randleigh Dairy Heritage Museum
- Document all tours and groups visiting the museum and farm
- Ensure safety and compliance for all guests and employees on the farm
- Coordinate schedules, manage communications via email, phone, text, and in-person interactions, and ensure that all guests receive the promised information and attention
- Record-keeping of financial reviews with Dairy Enterprise System leadership
- Respond to inquiries from potential tour guests and others interested in learning about dairy farming
- Develop and deliver engaging and educational experiences that cater to diverse audiences
- Draft and revise policies or procedures as needed, ensuring clarity and alignment with organizational goals
- Create and deliver presentations for offsite informational sessions, effectively engaging and informing diverse audiences
- Generate monthly reports and share them with Dairy Enterprise Management.
You Belong Here! At NC State, our goal is for all employees to reach their fullest potential at work. As you consider this opportunity, we encourage you to review our Employee Value Proposition (https://news.hr.ncsu.edu/you-belong-here/) and learn more about what makes NC State the best place to learn and work for everyone.
Minimum Experience/Education
Bachelor’s degree; or an equivalent combination of training and experience.
All degrees must be received from appropriately accredited institutions.
All degrees must be received from appropriately accredited institutions.
Other Required Qualifications
- Strong verbal communication skills, comfortable speaking to large groups.
- Experience in customer service and problem-solving.
Preferred Qualifications
- Experience in Agritourism, teaching or related areas
- Basic business and record-keeping skills.
- Experience with dairy farming and the dairy industry
Required License or Certification
n/a
Valid NC Driver's License required
NoCommercial Driver's License Required?
NoJob Open Date
10/28/2024Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.)
11/04/2024Special Instructions
Please attach a Cover Letter, resume/CV, and contact information for three (3) professional references.
Please make sure that the information entered on the application matches what is on your resume.
Position Number
00111112Position Type
SHRAPosition Classification Band Title
University Program AssociatePosition Classification Band Level
JourneyPosition Classification Salary Range
$ 35,589 - $ 64,499Salary Grade Equivalency
GN05Alternate Option
If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
Full Time Equivalent (FTE) (1.0 = 40 hours/week)
1.0Appointment
12 Month RecurringMandatory Designation - Adverse Weather
Non Mandatory - Adverse WeatherMandatory Designation - Emergency Events
Mandatory - Medical EmergenciesTime Limited Position
NoDepartment Id
111101 - Food, Bioprocessing & Nutrition SciencesAA/EEO
NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-515-3148 to speak with a representative at the Office of Equal Opportunity.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu.
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
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